Refund Policy

1. Refund Eligibility

You may request a refund in the following cases:

• Within 7 days of purchase with no credits used
• Severe technical issues preventing service use
• Duplicate charges

2. Non-Refundable Cases

• Some or all credits have been used
• More than 7 days since purchase
• Account banned for violating terms of service
• Dissatisfaction with processing results (AI results may vary by image)

3. Refund Process

1. Send an email to support@removetexts.com
2. Use "Refund Request" as the email subject
3. Include in your email: registered email, purchase date, reason for refund
4. We will respond to your request within 3 business days
5. Once approved, refunds will be returned to the original payment method within 5-10 business days

4. Special Circumstances

If you encounter any of the following situations, please contact us and we will handle them on a case-by-case basis:

• Processing results significantly differ from expectations
• High failure rate during batch processing
• Other reasonable refund requests

5. Partial Refunds

In certain special cases, we may offer partial refunds or credit compensation, as determined by our customer service team.

6. Contact Us

If you have any refund-related questions, please contact us:support@removetexts.com